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Join Our Team
Jobs | Internships | Volunteer Opportunities

Volunteer & Marketing Internship

WGBH is public service media for New England - on TV, radio, the Web, and out in the community. We're the single largest producer of PBS prime-time and online programming, and a major source of programs heard on public radio from coast to coast. We're a pioneer in educational multimedia and in media access technologies for people with hearing or vision loss.

The WGBH Internship Program is designed to help students and the Foundation meet our mutual educational goals. 'GBH wants to provide students with hands-on experience through daily activities and assigned long-term projects.

Department Description:

Lights! Cameras! Volunteer Action! Volunteers are the engine that powers WGBH, from the acquisition/processing of product donations for Auction and providing behind-the-scenes studio tours; to answering phones during TV pledge and promoting WGBH membership to the public at events held in our Brighton studios and out in the community. The participation of thousands of individual and group volunteers from more than 200 communities throughout New England is an important part of WGBH's success keeping the public in public media.

Recruiting new volunteers and providing an exceptional volunteer experience - before, during and following a volunteer's visit - to individuals and groups alike, is necessary to ensure the in-flow of product, funds and volunteers to fulfill our mission.

Internship Description:

  • Assist Volunteer & Marketing Manager with daily activities and projects to support WGBH's Local Development Department
  • Create and assist with promotional ideas and events for current and potential volunteer relations strategies
  • Prepare "Volunteer at WGBH" marketing materials
  • Help coordinate volunteer orientation and training sessions
  • Assist in scheduling and organization of volunteers based on office/event needs
  • Attend and assist with promotions, fundraising and community events
  • Assist with upkeep of social networking web pages to reflect upcoming volunteer opportunities
  • Receive and respond to volunteer inquiries
  • Draft brief event recaps and/or volunteer event opportunities for potential use in WGBH employee communications
  • Track volunteer metrics (e.g. # of events, volunteer hours donated, etc.)
  • Enter data relating to new members, TV pledge, volunteers and events

Skills Preferred:

  • Strong written and verbal communication skills
  • Excellent customer service skills
  • Familiarity with popular online social networking platforms (e.g. Facebook)
  • Proficiency in internet research
  • Competence on Macintosh computers/Microsoft Word and Excel software...knowledge of FileMaker Pro software a plus!
  • Ability to multi-task and prioritize
  • Strong follow-through and attention to detail
  • Able to work with a team as well as autonomously
  • Majors preferred but not limited to: Public Relations, Marketing, Communication, English, Non-Profit Administration

WGBH Intern Requirements:

  • A passion for public media!
  • Must be able to cooperate and show willingness to assist others
  • WGBH internships are open only to students enrolled in an accredited college or university
  • Internships are unpaid
  • Interns should be able to work 15-20 hrs/wk from January to May 2011 with the possibility to extend into Spring 2012. Hours can be flexible to work around a school schedule
  • Must be able to work some occasional evening and weekend hours
  • Should be able to easily walk up and down stairs, bend down, reach, push and pull and lift up to 20 pounds

Benefits of becoming a WGBH intern:

  • Opportunity to attend WGBH special events and invite family/friends (space permitting)
  • Experience "behind the scenes" mechanics of WGBH event planning and TV/radio productions
  • Meet other volunteers and network with experienced staff
  • Complimentary one-year membership to WGBH

Contact:

Applicants for the position should send a resume and a statement of interest by email to:

human_resources@wgbh.org

or by mail to:

WGBH Educational Foundation
Human Resources Department
One Guest Street
Boston, MA 02135

WGBH IS AN EQUAL OPPORTUNITY EMPLOYER. Please note that this job description is meant to be a generic description and represents the minimum job duties an individual will be required to perform. Individual departments will/can customize job descriptions and hours of work to meet their specific needs.

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